Troubleshooting procedures, Warning – Maytag MAH8700A User Manual

Page 6

Troubleshooting Procedures

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.

16026882 6 June

2006

RPL 16026127

Vibration/Walking/Noise

• Check for proper load size and distribution.

• Check for proper installation.

• Verify unit has new motion sensor / control

board.

• Check vent flappers for foam present on

flapper.

• Check for loose pump to bracket screws.

• Check for stripped pump mounting bolts.

• Check location of top suspension springs.

• Check console for broken plastic locating tabs,

check for front panel noise - add foam as
needed.

• Check if debris is present in pump causing

noise.

• Check dampers / inserts-front/grey, rear/green.

• Clean floor and check condition of rubber feet.

• Do Paper Test - Place paper strips under front

feet of washer, pull them out while in Quick
Spin Test

at highest rpm. Adjust feet to hold

paper.

Rubber Feet Leaving Marks on Floor

• Use a pencil eraser to remove mark.

• Walk washer into location, do not drag.

Additive Cups Full of Water

• A small amount of water in cups is normal.

• Remove and wash dispenser tray, removable

cup, and rinse cap.

• Level washer.

Buttons do not Respond

• Option and Function buttons respond differently

according to each cycle.

• Child Lock feature has been selected. To

disable feature press and hold Wash/Rinse
Temp

and Spin Speed simultaneously until a

beep is heard.

• When display shows “End”, only the Power Off

button will function. Press Power Off and make
new cycle selections.

Consumer Information Codes
If the consumer observes codes on display, see table
below.

LED

Display

Description

Diagnostic

code

The water level fails to
drop below the Low Water
level reset within 15
minutes, before a spin
begins.

LED

Display

Description

Diagnostic

code

Door failed to unlock after
3 attempts.

Continuous fill of 12
minutes. Total fill of 14
minutes.

Door failed to lock after 3
attempts.

Water sensor level fault.

A fault is detected in the
water level sensor. Data
(frequency) shows the
water level is at or above
the overflow level.

A key is sensed to be
pressed more than 30
seconds, the key will be
assumed to be stuck.

Never exceeded 400 rpm
due to an unbalanced load.

The door has not been
opened after two complete
wash cycles. Door switch
was not seen open since
the last two final spins.

Open door lock switch with
motor running.

Door switch is read as
open and the door locked
switch is read as locked.

Motor tach signal exists
without motor running.

Abnormal high/low temp or
ohm resistance seen.

Machine control is
attempting to drive the
motor but is not seeing any
tach response. Visual
check shows motor is not
moving. (Locked, Hall
Sensor fault).

System Relay failure.

Heater Relay failure

Over Current is detected.
Motor won't turn.

Voltage for motor control
bus is over specified limit.

Voltage for motor control
bus is under specified limit.