Morphy Richards Vacuum Cleaner - Manual (Page 7)

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7
YOUR TWO YEAR
GUARANTEE
It is important to retain the
retailers receipt as proof of
purchase. Staple your receipt to
this back cover for future
reference.
Please quote the following
information if the product
develops a fault. These numbers
can be found on the base of the
product.
Model no.
Serial no.
All Morphy Richards products
are individually tested before
leaving the factory. In the unlikely
event of any appliance proving
to be faulty within 28 days of
purchase it should be returned
to the place of purchase for it to
be replaced.
If the fault develops after 28
days and within 24 months of
original purchase, you should
contact the Helpline number
quoting Model number and
Serial number on the product, or
write to Morphy Richards at the
address shown.
You may be asked to return a
copy of proof of purchase.
Subject to the exclusions set out
below (see Exclusions) the faulty
appliance will then be repaired
or replaced and dispatched
usually within 7 working days of
receipt.
If you suspect a fault, follow
the simple checks detailed
below before retrying the
appliance or calling the helpline.
• Check the filters for blockages.
• Check the tools / tubes for
blockages.
• Check the plug is firmly in the
socket is working by trying
another appliance.
• Check the fuse in the plug.
If for any reason this item is
replaced during the 2 year
guarantee period, the guarantee
on the new item will be
calculated from original
purchase date. Therefore it is
vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.
To qualify for the 2 year
guarantee the appliance must
have been used according to the
instructions supplied.
EXCLUSIONS
Morphy Richards shall not be
liable to replace or repair the
goods under the terms of the
guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the
fault has been caused by power
surges or damage caused in
transit.
2 The appliance has been used on
a voltage supply other than that
stamped on the products.
3 Repairs have been attempted by
persons other than our service
staff (or authorised dealer).
4 Where the appliance has been
used for hire purposes or non
domestic use.
5 Morphy Richards are not liable
to carry out any type of servicing
work, under the guarantee.
6 The guarantee excludes
consumables such as filters and
dust bags.
• This guarantee does not confer
any rights other than those
expressly set out above and
does not cover any claims for
consequential loss or damage.
This guarantee is offered as an
additional benefit and does not
affect your statutory rights as a
consumer.
• This guarantee is valid in the UK
and Ireland only.
For electrical products sold
within the European
Community. At the end of the
electrical products useful life
it should not be disposed of
with household waste.
Please recycle where facilities
exist. Check with your Local
Authority or retailer for
recycling advice in your
country.
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