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Ontacting technical support, Nline publication library, Contacting technical support – GE PB3-POS-RP User Manual

Page 48: Online publication library

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PB3-POS-RP ProBridge
User Manual

48

Contacting technical support

For assistance installing, operating, maintaining, and
troubleshooting this product, refer to this document and any
other documentation provided. If you still have questions, you
may contact technical support during normal business hours
(Monday through Friday, excluding holidays, between 6 a.m. and
5 p.m. Pacific Time).

Table 1.

Sales and support contact information

Sales

Technical support

Phone:

Toll-free: 888.GESECURity (888.437.3287 in the US, including
Alaska and Hawaii; Puerto Rico; Canada).
Outside the toll-free area: 503.885.5700.

E-mail

[email protected]

[email protected]

Fax

800.483.2495

541.752.9096 (24 hours/day)

Note:

Be ready at the equipment before calling for technical support.

Online publication library

Another great resource for assistance with your GE Security
products is our online publication library, available to all of our
customers on our website. To access our publication library, go
to our website at the following location:

http://www.gesecurity.com/

In the Tools area at the top, click the

Publication Library

link.

After you register and log on, you may search through our online

library for the documentation you need.

1

1

Many GE Security documents are provided as PDFs (portable document format).
To read these documents, you will need Adobe Acrobat Reader, which can be
downloaded free from Adobe’s website at www.adobe.com.