Troubleshooting tips – GE GXSM01HWW User Manual
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OPERATION
To receive filtered water, open the water supply.
CLEANING THE SYSTEM
Use a damp cloth and mild soap for cleaning. Do not use
harsh chemicals, detergents, abrasives, solvents or cleaning
fluids, since they will damage the system.
FILTER CARTRIDGE REPLACEMENT
Turn off the water to the filtration system.
Remove the filter housing by turning counterclockwise.
Be sure to support the shower pipe and the filter housing and base
during the filter removal to avoid damage to the system.
NOTE: Some water may drip from the system during filter cartridge
removal.
Pull the filter cartridge straight out of the housing and dispose.
Remove the label at the bottom of the new filter; insert new filter
cartridge into the filter base.
Put the housing back on the base by turning the housing clockwise
until it locks into place.
Slowly turn on the water and check for leaks.
6
5
4
3
2
1
O-ring
Filter base
Filter cartridge
Filter housing
O-ring
TROUBLESHOOTING TIPS
Problem
Possible Causes
What To Do
Shower filter unit won’t
Swivel collar not tight enough.
• Tighten the swivel collar.
stay in position
Leaking around the
Missing gasket in tightening nut.
• Use Teflon Tape on shower pipe threads.
shower pipe area
Swivel collar not tight enough.
• Tighten the swivel collar.
Gasket not seated in the swivel
• Make sure gasket is seated in the swivel collar, then tighten
collar.
the swivel collar.
Housing leaking
Filter housing not secured to
• Make sure housing is securely attached to the base.
the base.
Missing O-ring on filter housing.
• Return to the store.
Filter cartridge housing fits
Missing O-ring on replacement
• Return to the store.
loosely to the base
filter.
Leaking around shower head
Missing gasket in shower.
• Use Teflon Tape on shower filter threads.
Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.
Remove the label