Recovering pre-installed software and drivers – Gateway FX User Manual
Page 104
CHAPTER 6: Troubleshooting
98
•
If only one or two items of software or hardware have
stopped working correctly, the problem may be solved
by re-installing the software or the hardware drivers. To
recover software and drivers that were pre-installed at
the factory, see
“Recovering pre-installed software and
. For instructions on reinstalling
software and drivers that were not pre-installed, see
that product’s documentation or support Web site.
•
If re-installing software or drivers does not help, then the
problem may be solved by returning your system to a
previous state when everything was working correctly.
For instructions, see
“Using Microsoft System Restore” on
.
•
If nothing else has solved the problem and you want to
return your system to factory condition, see
your system to its factory condition” on page 106
.
If you upgrade or exchange your hard drive or if your hard
drive is completely erased or corrupted, your only option for
system recovery may be to reinstall Windows from the
Windows DVD, then recover your pre-installed software and
device drivers using recovery discs that you created. (Your
computer must have a DVD-compatible drive to use these
options.)
•
To re-install Windows using the Windows DVD, see
“Recovering your system using the Windows DVD” on
page 108
.
•
To re-install your pre-installed software and device
drivers using recovery discs, see
pre-installed software and drivers using recovery discs”
on page 102
Recovering pre-installed software and drivers
You can perform a partial recovery by recovering the software
and device drivers that were pre-installed at the factory. If you
need to recover software that did not come pre-installed on
your system, you need to follow that software’s installation
instructions.
You can recover pre-installed software and drivers from a set
of recovery discs (you must create the discs) or by using
Gateway Recovery Center.
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