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Before you call for service – GE GXSL03C User Manual

Page 12

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12

Before you call for service…

Problem

Possible Causes

What To Do

Water contains tiny

New filter cartridges contain

Turn on the filtered water faucet and allow these harmless

black particles

activated carbon, which is a

carbon particles to purge from the cartridge. Turn off the faucet

harmless black powder.

when the water is clear.

Water has air bubbles

Air in system after installation.

Will go away after water runs for a while.

and is cloudy

Indicator light on the

Six months usage has occurred.

Replace both filter cartridges and batteries in the battery pack.

faucet base is flashing

This is the maximum life of the

(GXSV10C only)

filter cartridges.

Indicator light on the

The faucet base lead wire

Connect.

faucet base is not working

is not connected to the battery

(GXSV10C only)

pack lead wire.

Batteries may need to be

Observe orientation markings on the holder and install

replaced or they may have been

correctly. Replace batteries if they are old.

installed incorrectly.

Lead wires damaged.

Inspect and repair as needed.

Chlorine taste and /or

The filter cartridges are no

Replace both filter cartridges.

odor in the product water

longer removing chlorine
from the water supply.

Water dispenses

Filter may have an integral

A slower flow (approx. 0.6 g/min.) is normal with this style of

very slowly

flow restrictor.

filter. If flow rate is unacceptable, replace the filters with ones
that do not have integral flow restrictors.

The filters have been installed

A six-month change-out period is recommended.

for too long.

Replace both filter cartridges.

The filter cartridges have

High sediment levels can cause premature clogging.

become clogged.

Replace both filter cartridges.

Fittings are leaking

Tubing may not be installed

Fully follow the installation instructions (page 9) and be sure

properly.

the tubing is installed to the proper depth.

Tubing may be damaged.

Examine the end of tubing (approx. 1 inch) for defects such

as scratches, grooves, roundness, etc. Trim tubing and fully
reinstall.

Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.

This manual is related to the following products: