GE 165D4700P371 - Manual (Page 12)

12
Operating
Instructions
Safety
Instructions
Car
e
Instructions
Tr
oubleshooting
Tips
Consumer
S
uppor
t
Problem Possible Causes What To Do
Dishes and flatware Low inlet water temperature • Make sure inlet water temperature is correct (see page 6).
not clean
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware does not block the detergent
dispenser or the wash arms.
No air gap or high drain loop • Verify that you have an air gap or a high drain loop,. Refer to the
Installation Instructions.
Filter needs cleaning • The filter assembly must be cleaned regularly to allow the filter to
efficiently remove food particles from the wash water. See Cleaning the
Filter section on page 10.
Spots and filming • Use Jet-Dry ® or Cascade Crystal Clear ® rinse agent to remove spots and
on glasses and prevent new film buildup.
flatware
• Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading the Dishwasher Racks
section.
• Make sure detergent is fresh.
• If water is extremely hard, a water softener may be required.
Cloudiness on Combination of soft water and • This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
Water temperature entering • Lower the water heater temperature.
the dishwasher exceeds 150°F
Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
marks on dishes rubbed against dishes
Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach and
on inside surfaces 3 cups warm water.
WARNING
Before cleaning interior wait at least 20 minutes after a cycle for the
heating element to cool down. Failure to do so can result in burns.
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
this problem. Contact a water softener company.
White film on inside Hard water minerals • To clean the interior, apply dishwasher detergent to a damp sponge.
surfaces Wear rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing. Cascade
®
and Electrasol ® Automatic Dishwashing Detergents have been approved
for use in all GE dishwashers.
Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is correct (see page 6).
Rinse agent dispenser is empty • Check the rinse agent dispenser.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Before you call for service…