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Before you call for service – GE 165D4700P371 User Manual

Page 11

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11

Before you call for service…

Problem

Possible Causes

What To Do

Noise

Some of the sounds you’ll

Detergent cup opening.

hear are normal

The motor starting during the drying period.

Water draining out of the tub immediately after you

start the dishwasher.

Utensils are not secure in the

Make sure everything is secured in dishwasher.

rack or something small has
dropped into the rack

Motor hums

Dishwasher has not been used on a regular basis. If you

do not use your dishwasher often, set it to fill and pump
out once every week. This will help keep the seal moist.

Dishwasher control was not advanced properly to the start

of the desired cycle. Advance the control to the start of
the desired cycle.

Detergent left in

Dishes are blocking the

Reposition the dishes.

dispenser cups

detergent cups

Water standing in the

Drain is clogged

If you have an air gap, clean it.

bottom of the tub

Check to see if your kitchen sink is draining well. If not,

you may need a plumber.

If the dishwasher drains into a disposer, run disposer clear.

This is normal

A small amount of clean water around the outlet of the tub

bottom at the back fo the tub keeps the water seal lubricated.

Suds in the tub

Correct detergent wasn’t used

Use only automatic dishwasher detergents to avoid sudsing.

Cascade

®

and Electrasol

®

Dishwashing Detergents have been

approved for use in all GE dishwashers.

To remove suds from the tub, open the dishwasher and let

suds evaporate. Add 1 gallon of cold water to the tub. Close
and latch the dishwasher. Pump out water by slowly turning
the dial until a drain period is reached. Repeat if necessary.

Rinse agent was spilled

Always wipe up rinse agent spills immediately.

Stained dishwasher parts

Detergent with

Some detergents contain colorant (pigment or dyes) that

colorant was used

will discolor the tub interior with extended use. Check the
detergent cup for signs of any discoloration. If cup is
discolored, change to detergent without any colorant.
Cascade

®

and Electrasol

®

Dishwashing Detergents have been

approved for use in all GE dishwashers.

Some tomato-based

Use of the RINSE ONLY cycle after adding the dish to the

foods can stain

load can decrease the level of staining.

Troubleshooting Tips
Save time and money! Review the charts on the following
pages, or visit ge.com. You may not need to call for service.

Consumer

S

uppor

t

Operating

Instructions

Safety

Instructions

Car

e

Instructions

Tr

oubleshooting

Tips