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Troubleshooting tips, Before you call for service – GE GX1S04C User Manual

Page 10

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Before you call for service…

Problem

Possible Causes

What To Do

Water contains tiny

New filter cartridges contain

Turn on the filtered water faucet and allow these harmless

black particles

activated carbon, which is a

carbon particles to purge from the cartridge. Turn off the

harmless black powder.

faucet when the water is clear.

Water has air bubbles

Air in system after installation.

Will go away after water runs for a while.

and is cloudy

Chlorine taste and /or

The filter cartridge is no

Replace filter cartridge.

odor in the product water

longer removing chlorine
from the water supply.

Water dispenses

Filter may have an integral

A slower flow (approx. 0.6 g/min.) is normal with this style of

very slowly

flow restrictor.

filter. If flow rate is unacceptable replace the filter with one that

does not have an integral flow restrictor.

The filter has been installed

A six-month change-out period is recommended.

for too long.

Replace filter cartridge.

The filter cartridge has

High sediment levels can cause premature clogging.

become clogged.

Replace filter cartridge.

Push-in fittings are leaking Tubing may not be installed

Fully follow the installation instructions (page 7) and be sure

(GX1S15C [rev. 2])

properly.

the tubing is installed to the proper depth.

Tubing may be damaged.

Examine the end of tubing (approx. 1 inch) for defects such

as scratches, grooves, roundness, etc. Trim tubing and fully
reinstall.

Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.

10

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