Grandstream Networks GXP-2020 User Manual
Page 2
Grandstream Networks, Inc.
GXP–2020 Users Manual
Page 2 of 33
Firmware 1.1.4.3
Last Updated: 05/2007
TABLE OF CONTENTS
GXP-2020 USER MANUAL
WELCOME .................................................................................................................................................................4
INSTALLATION.........................................................................................................................................................6
E
QUIPMENT
P
ACKAGING
.............................................................................................................................................6
C
ONNECTING
Y
OUR
P
HONE
........................................................................................................................................6
W
ALL
-M
OUNT
............................................................................................................................................................7
S
AFETY
C
OMPLIANCES
................................................................................................................................................8
W
ARRANTY
.................................................................................................................................................................8
PRODUCT OVERVIEW............................................................................................................................................9
USING THE GXP-2020 SIP ENTERPRISE PHONE............................................................................................11
G
ETTING
F
AMILIAR WITH THE
LCD ..........................................................................................................................11
M
AKING
P
HONE
C
ALLS
.............................................................................................................................................14
Handset, Speakerphone and Headset Mode ..........................................................................................................14
Multiple SIP Accounts and Lines ..........................................................................................................................14
Completing Calls...................................................................................................................................................14
Speed Dial .............................................................................................................................................................15
Making Calls using IP Addresses..........................................................................................................................16
Quick IP Call Mode...............................................................................................................................................16
A
NSWERING
P
HONE
C
ALLS
.......................................................................................................................................17
Receiving Calls......................................................................................................................................................17
Do Not Disturb ......................................................................................................................................................17
P
HONE FUNCTIONS DURING A PHONE CALL
...............................................................................................................17
Call Waiting/ Call Hold ........................................................................................................................................17
Mute/delete ............................................................................................................................................................17
Call Transfer .........................................................................................................................................................17
5-Way Conferencing..............................................................................................................................................18
Check Voice Messages (Message Waiting Indicator) ...........................................................................................18
Asterisk Busy Lamp Field......................................................................................................................................18
C
ALL
F
EATURES
........................................................................................................................................................19
C
USTOMIZED
LCD
S
CREEN
&
XML .........................................................................................................................19
XML Phonebook....................................................................................................................................................19
Customizable Idle Screen and Soft-buttons ...........................................................................................................19
CONFIGURATION GUIDE ......................................................................................................................................20
C
ONFIGURATION WITH
K
EY
P
AD
...............................................................................................................................20
C
ONFIGURATION WITH
W
EB
B
ROWSER
.....................................................................................................................23
Access the Web Configuration Menu ....................................................................................................................23
Definitions .............................................................................................................................................................23
Individual Account Settings...................................................................................................................................28
Saving the Configuration Changes........................................................................................................................30
Rebooting the Phone Remotely..............................................................................................................................30
SOFTWARE UPGRADE & CUSTOMIZATION..................................................................................................31
F
IRMWARE
U
PGRADE THROUGH
TFTP/HTTP ..........................................................................................................31
Key Pad Menu .......................................................................................................................................................31
Web Configuration Interface.................................................................................................................................31
No Local TFTP Server ..........................................................................................................................................31
C
ONFIGURATION
F
ILE
D
OWNLOAD
...........................................................................................................................32
Managing Firmware and Configuration File Download ......................................................................................32
RESTORE FACTORY DEFAULT SETTING.......................................................................................................33