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Networks, Passwords, Networks passwords – Gateway M350 User Manual

Page 293

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283

Troubleshooting

www.gateway.com

The external mouse works erratically

Clean the mouse. For more information, see

“Cleaning the mouse” on

page 230

.

Some mouse pad patterns “confuse” optical mice. Try the mouse on a
different surface.

Networks

You cannot connect to your company network

Every network is unique. Contact your company computer department or
network administrator for help.

Passwords

Your notebook does not accept your password

Make sure that C

APS

LOCK

and P

AD

LOCK

are turned off, then retype the

password.

You forgot your startup password

The password feature (which is set in the BIOS Setup utility) is very secure, with
no easy way to recover a forgotten password. You must return your notebook
for repair. Call Gateway Technical Support for instructions.

Help and

Support

For a video tutorial about cleaning the mouse, click Start,
then click Help and Support.

Type the keyword

mouse troubleshooting in the Help

and Support Search box

, then

click the arrow.

Help and

Support

For more information about network troubleshooting in
Windows XP, click Start, then click Help and Support.

Type the keyword

network troubleshooting in the Help

and Support Search box

, then

click the arrow.