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Water softener system, Water softener system –19 – GE GXSF40H User Manual

Page 17

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17

To remove an error code: 1. Unplug transformer.

2. Correct defect.
3. Plug transformer in.
4. Wait for at least 6 minutes. The error code will return if the reason for

the error code was not corrected.

NO SOFT

WATER

CONTROL SHOWS
WRONG TIME AND
DAY, AND/OR IS
FLASHING.

CONTROL
DISPLAY
BLANK.

CONTROL DISPLAY
SHOWS CORRECT TIME
AND DAY AND IS
STEADY.

Check electrical
power to control
(outlet,
transformer,
power cable, all
connections).

Do manual

diagnostics.

NO POWER

POWER OK

REPAIR AS
NEEDED

CONTROL
DEFECTIVE

Do manual
diagnostics
to verify
proper
function.

Electrical power was
off. Reset the correct
time of day.

Investigate reason for
power loss.

ge.com

Service: Electronic Demand Time Features and Service

If you are not getting soft water, and an error
code is not displayed, use the procedures below
to find the problem. First make the following
visual checks.

VISUAL CHECKS:

1. Is there electrical power to the outlet the water

softening system transformer is plugged into?

2. Is there sufficient salt in the storage tank?

3. Is the softener bypass valve directing water

for soft water service?

4. Is the valve drain hose open to the drain,

not more than 8

′ above the softener, and

unobstructed? If hose is above 8

′, see

page 8, step 4.

If you do not find a problem with the visual
checks, continue below.

Service: Timer/Softener, Service Checkout Procedure

ERROR CODE
DISPLAYED

ERR 01

ERR 02

ERR 03

ERR 04

ERR 05

POSSIBLE DEFECT

• Motor

•Position

•Motor

•Position

•Control

inoperative

switch

inoperative

switch or

or wiring

wiring

harness

harness

• Wiring

•Control

•Control

•Control

harness or
connection
to switch

• Position

switch

• Control