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2 installation, Registration, Getting your activation code – Global Technology Associates SOFTWARE FIREWALL GBWA200501-01 User Manual

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2 – Installation 9

2 Installation

Registration

To get technical support and software updates, you must register your GTA
firewall.

1) To register, go to www.gta.com. Click on

SUPPORT

and then the

SUPPORT CENTER

link to visit https://gta.com/support/center/login/.

2) If you do not have an online support account, click on the

CREATE

AN ACCOUNT NOW

link and enter your information. Once you have

completed the form, click the

SUBMIT

button to save the profile.

3) Enter your user ID and password on the login page. Click on the

REGISTER A PRODUCT

link. Enter your serial number and installa-

tion code, then click the

SUBMIT

button. Write down the activation

code and store it with your serial number and installation code
records. To view your registered products, click the

VIEW YOUR

REGISTERED PRODUCTS

link.

In addition to qualifying you for installation support, your product regis-
tration will allow GTA to inform you about software updates and special
offers.

Note

If you cannot retrieve your activation code, or a code does not appear
under

VIEW YOUR REGISTERED PRODUCTS

, please email

support with a brief description of your problem in the body of the
email. Include the product serial number and your online support
account’s user ID in the message subject.

Getting Your Activation Code

All commercial GTA firewalls use an activation code to protect system
software. Optional features require separate feature activation codes. Serial
numbers and installation codes are included with the packaging and are also
available under

VIEW REGISTERED PRODUCTS

on the GTA Support site,

http://www.gta.com/support/center/login/; GB-Ware serial numbers and
installation codes are required to retrieve GB-Ware activation codes.

Note

GNAT Box System Software may be copied for backup purposes.