Before you call for service – GE GNSF35Z User Manual
Page 22
Before you call for service…
22
Problem
Possible Causes
What To Do
Salty tasting or
Unit not sanitized
• Complete the Sanitization Procedures on page 12.
brown/yellow colored
• At completion of recharge cycle (approx. 2 hrs), run water
water after installation
from faucets to purge the salty water.
Low water pressure
Check pressure.
• Drain height 8
′ or less, pressure should be minimum of 20 psi.
• Drain height above 8
′, pressure should be minimum of 50 psi.
Restricted drain hose
• Clean and reconnect hose.
• Check for kinks in drain line.
Brown/yellow
Unit was idle for a period of time
• Complete the Sanitization Procedures on page 12.
colored water
Resin beads showing
Cracked distributor
• Call for service.
up in drinking water
and sink
Sounds you might hear
Running water from the unit
• This is normal.
into a drain during recharge
Water has air bubbles
Air in system after installation
• Will go away after it runs for a while.
and is cloudy
Error Code on control
Wiring may have worked loose
• See page 16 for details.
in the control
• Unplug transformer.
• Remove control cover, release clips on side.
• Check for loose/incorrect wiring connections to electronic
board or switch. Reconnect as required.
• Reassemble control cover.
• Plug in Transformer.
• Wait six minutes for Error Code to reappear.
• If Error Code reappears, call for service.
Troubleshooting Tips