FORD Ranger - Manual (Page 246)

Customer Assistance
247
* [HS06000(ALL)04/95] ■ a brief description of your unresolved complaint
* [HS06100(ALL)05/95]
■ a brief summary of actions that were taken with the dealer
and Ford Motor Company
* [HS06200(ALL)05/95]
■ the names (if known) of all people you contacted at the
dealership
* [HS06300(ALL)04/95] ■ a description of the action you want done to resolve your
concern.
* [HS06305(ALL)07/95] Should your application NOT qualify for review, an explanation
will be mailed to you.
% * [HS06307(ALL)04/95]
Reporting Safety Defects (U.S. Only)
* [HS06308(ALL)01/95] If you believe that your vehicle has a defect which could cause
a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford Motor Company.
* [HS06309(ALL)01/95] If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual
problems between you, your dealer, or Ford Motor Company.
* [HS06311(ALL)01/95] To contact NHTSA, you may either call the Auto Safety Hotline
toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C.
area) or write to: NHTSA, U.S. Department of Transportation,
400 Seventh Street, Washington D.C. 20590. You can also obtain
other information about motor vehicle safety from the Hotline.
File:13unhsr.ex
Update:Wed May 1 13:53:43 1996