Warranty, Limited warranty and limitation of liability – Fluke Thermal Imagers Ti10 User Manual
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LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each Fluke product is warranted to be free from defects in material and workmanship under normal
use and service. The warranty period is two years and begins on the date of shipment. Parts, product
repairs, and services are warranted for 90 days. This warranty extends only to the original buyer or
end-user customer of a Fluke authorized reseller, and does not apply to fuses, disposable batteries, or
to any product which, in Fluke's opinion, has been misused, altered, neglected, contaminated, or
damaged by accident or abnormal conditions of operation or handling. Fluke warrants that software
will operate substantially in accordance with its functional specifications for 90 days and that it has
been properly recorded on non-defective media. Fluke does not warrant that software will be error free
or operate without interruption.
Fluke authorized resellers shall extend this warranty on new and unused products to end-user
customers only but have no authority to extend a greater or different warranty on behalf of Fluke.
Warranty support is available only if product is purchased through a Fluke authorized sales outlet or
Buyer has paid the applicable international price. Fluke reserves the right to invoice Buyer for
importation costs of repair/replacement parts when product purchased in one country is submitted for
repair in another country.
Fluke's warranty obligation is limited, at Fluke's option, to refund of the purchase price, free of charge
repair, or replacement of a defective product which is returned to a Fluke authorized service center
within the warranty period.
To obtain warranty service, contact your nearest Fluke authorized service center to obtain return
authorization information, then send the product to that service center, with a description of the
difficulty, postage and insurance prepaid (FOB Destination). Fluke assumes no risk for damage in
transit. Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB
Destination). If Fluke determines that failure was caused by neglect, misuse, contamination, alteration,
accident, or abnormal condition of operation or handling, including overvoltage failures caused by use
outside the product’s specified rating, or normal wear and tear of mechanical components, Fluke will
provide an estimate of repair costs and obtain authorization before commencing the work. Following
repair, the product will be returned to the Buyer transportation prepaid and the Buyer will be billed for
the repair and return transportation charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE
SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion
or limitation of incidental or consequential damages, the limitations and exclusions of this warranty
may not apply to every buyer. If any provision of this Warranty is held invalid or unenforceable by a
court or other decision-maker of competent jurisdiction, such holding will not affect the validity or
enforceability of any other provision.
Fluke Corporation
P.O. Box 9090
Everett, WA 98206-9090
U.S.A.
Fluke Europe B.V.
P.O. Box 1186
5602 BD Eindhoven
The Netherlands
11/99
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