No sound or only minimum volume, The cd/dvd does not function, Contact with hotline/help desk – Fujitsu Siemens Computers C Series User Manual
Page 20

C Serie
12
A26391-K110-Z100-1-7619
No sound or only minimum volume
Check that the hardware volume control is correctly set.
Ê
Double-click on the volume indicator in the task bar and adjust the volume. Make sure that the
loudspeaker is not switched off here.
Ê
Make sure that the sound driver is correctly installed under
Control Panel - System - Device
Manager
.
Ê
Check with the key combination
[Fn]
+
[F3]
whether the loudspeakers are switched off.
Ê
Use the key combination
[Fn]
+
[F8]
or
[Fn]
+
[F9]
to check the volume.
The CD/DVD does not function
Check whether the CD/DVD has been properly inserted into the drive.
Ê
Check whether the CD/DVD is scratched, warped, soiled or moist.
Ê
Make sure that you use a CD/DVD that complies with the standards.
Ê
Check with the key combination
[Fn]
+
[F3]
whether the loudspeakers are switched off.
Ê
Use the key combination
[Fn]
+
[F8]
or
[Fn]
+
[F9]
to check the volume.
Contact with Hotline/Help Desk
If you are unable to solve a certain problem, please contact the Hotline/Help Desk. Additional details
can be found in the guarantee booklet. Please have the following information ready when you call:
•
The model name and serial number of the notebook. The serial number is located on a sticker
on the underside of the notebook.
•
Notes of any messages that appear on the screen and information on acoustic signals.
•
Any changes you have made to the hardware, software or the BIOS settings after receiving the
notebook.
•
Your system configuration and all peripheral devices connected to your system.
•
Your sales contract.