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No sound or only minimum volume, The cd/dvd does not function, Contact with hotline/help desk – Fujitsu Siemens Computers C Series User Manual

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C Serie

12

A26391-K110-Z100-1-7619

No sound or only minimum volume

Check that the hardware volume control is correctly set.

Ê

Double-click on the volume indicator in the task bar and adjust the volume. Make sure that the
loudspeaker is not switched off here.

Ê

Make sure that the sound driver is correctly installed under

Control Panel - System - Device

Manager

.

Ê

Check with the key combination

[Fn]

+

[F3]

whether the loudspeakers are switched off.

Ê

Use the key combination

[Fn]

+

[F8]

or

[Fn]

+

[F9]

to check the volume.

The CD/DVD does not function

Check whether the CD/DVD has been properly inserted into the drive.

Ê

Check whether the CD/DVD is scratched, warped, soiled or moist.

Ê

Make sure that you use a CD/DVD that complies with the standards.

Ê

Check with the key combination

[Fn]

+

[F3]

whether the loudspeakers are switched off.

Ê

Use the key combination

[Fn]

+

[F8]

or

[Fn]

+

[F9]

to check the volume.

Contact with Hotline/Help Desk

If you are unable to solve a certain problem, please contact the Hotline/Help Desk. Additional details
can be found in the guarantee booklet. Please have the following information ready when you call:

The model name and serial number of the notebook. The serial number is located on a sticker
on the underside of the notebook.

Notes of any messages that appear on the screen and information on acoustic signals.

Any changes you have made to the hardware, software or the BIOS settings after receiving the
notebook.

Your system configuration and all peripheral devices connected to your system.

Your sales contract.