Troubleshooting – GIGABYTE AORUS FI32Q X 32" 16:9 FreeSync QHD 240 Hz HDR IPS Gaming Monitor User Manual
Page 45
LCD Monitor User's Manual
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45
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Troubleshooting
Problem
Possible Solution(s)
No power
• Make sure the power cable is properly
connected to the power source and the
monitor.
• Check the cable and plug to make sure they are
not broken.
• Make sure the monitor is turned on.
No image
appears on the
screen
• Make sure the monitor and the computer are
properly connected and both devices are turned
on.
• Make sure you have selected the correct
input source. Refer to page 25 or page
The image
does not fill
the entire
screen
• Try different
Display Mode
(aspect ratio)
setting. Refer to page 33 .
The colors are
distorted
• Make sure the input signal cable is properly
connected.
• Configure the image related settings. Refer to the
“Picture” section.
No sound or
volume is low
• Make sure the headphone cable is properly
connected.
• Adjust the volume level. Refer to page 27
• Check the
Audio Source
setting. If the setting
is set to
USB Codec
, make sure the USB cable
is properly connected to the monitor and
your computer. Refer to page page 38 .
• Adjust your computer sound related settings.
Note:
If the problem persists, please contact our customer service for further
assistance.