Waste xpress troubleshooting, Troubleshooting – InSinkErator WX-300 User Manual
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21
PROBLEM
POSSIBLE CAUSE
SOLUTION
Auger runs in Counterclockwise
(CCW) direction.
•
Power to auger motor reversed.
•
Reverse motor leads to auger motor or
switch L1 and L2 connections on WX
terminal block. Auger must run in
Clockwise direction.
Unit does not shut off with cover off
of Waste Xpress unit.
•
Waste Xpress Interlock not
operating properly.
•
Check interlock switch #3 and #95
connections on WX-101A to WX.
•
Call service
Hot Water Spray is cold.
•
Incorrectly plumbed.
•
No hot water.
•
Connect solenoid on WX unit to hot
water source.
•
Ensure hot water heater/source
is functioning.
Hot Water spray does not work.
•
Incorrectly wired.
•
Check connections on WX-101A #7 to
WX #18.
Auger reverses direction on
each re-start.
•
Waste Xpress unit auger motor
has been wired into disposer
motor circuit.
•
Re-wire as shown in instructions.
Waste Xpress unit will not start.
•
Incorrect wiring.
•
Misaligned Interlock switch on chute.
•
Check wiring.
•
Check chute for tight fi t.
Water Shuts off when unit shuts off.
•
Improper dipswitch setting
(circuit board).
•
Refer to Page 14 to refer to dipswitch
setting instructions.
WASTE XPRESS TROUBLESHOOTING
If the Waste Xpress remains inoperative after following this troubleshooting guide, contact InSinkErator’s service department at
1-800-845-8345 for the location of the nearest approved service agency.
Troubleshooting