Henry Engineering Audio Online Abridged User Manual
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Audio OnLine can accomodate either or both of these scenarios simultaneously.
Incoming phone lines can be routed to a single message, or to a menu from which
the caller can select another message. Any number of phone lines can be routed
to the same message or menu. It's easy to design a system to match your needs.
3.1 EXAMPLES OF USE
Before you can begin recording messages into Audio OnLine, you should decide how
the system will be used. Here are a few common examples, all assuming that the
4-Line version of Audio OnLine is being used:
4 LINES, ALL GOING TO SAME MENU WITH 6 MESSAGE CHOICES
MSG #2
LINE 1 >>>>>>
MSG #3
LINE 2 >>>>>> MENU, MSG #1>>>>MSG #4
LINE 3 >>>>>>
MSG #5
LINE
4
>>>>>>
MSG
#6
MSG
#7
In this example, all callers get the same menu message (#1), which presents six
messages from which to choose.
4 LINES, EACH GOING TO A SEPARATE MESSAGE
LINE 1 >>>>>>MSG #3
LINE 2 >>>>>>MSG #1
LINE 3 >>>>>>MSG #4
LINE 4 >>>>>>MSG #8
In this example, each incoming line has it's own message. No menu choices are
given to the caller. Note that the MSG# does not have to match the Line #.
4 LINES, 2 GOING TO A MENU WITH CHOICES, 2 GOING TO INDIVIDUAL MESSAGE
LINE 1 >>>>>>MENU, MSG #2 >>>>>>MSG #4
LINE 2 >>>>>>
MSG #5
MSG #6
LINE 3 >>>>>>MSG #3 MSG #7
LINE 4 >>>>>>MSG #7
In this example, callers on Lines 1 and 2 hear the menu, which gives 4 choices.
Callers on Line 3 hear only MSG #3; callers on Line 4 hear only MSG #7. Note
that MSG #7 can be heard by either callers on Lines 1, 2 (via menu) or 4.
4 LINES, TWO MENUS
LINE 1 >>>>>> MENU, MSG #1 >>>>>>MSG #3
LINE 2 >>>>>>
MSG #4
MSG #5
LINE 3 >>>>>> MENU, MSG #2 >>>>>>MSG #5
LINE 4 >>>>>>
MSG #6