Personal, Faq - frequently asked questions - continued – iStorage datAshur Personal Manual User Manual
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iStorage datAshur Personal
®
Manual – v 31
personal
Q.
HOW DO I CREATE AN ADMIN PIN?
A.
The
Admin PIN is useful in a corporate environment where an Administrator can provide access to the
datAshur Personal
®
drive if the
User PIN is forgotten or unavailable.
Please follow this procedure:
Press the
Key Button
Enter the
User PIN within 10 seconds and press the Key Button
Rapidly press the
Key Button twice and hold the Key Button on the second press for 4 seconds
Enter a new
Admin PIN and press the Key Button
NOTE
If the
LEDS in the above step are “single blinking” then the first key press did not register
or was not fast enough.
If you continue, you will be changing the
User PIN
Re-enter the
New Admin PIN and press the Key Button
Q. WHAT IS BRUTE FORCE OR HACKING ATTEMPT PROTECTION?
A.
10 consecutive incorrect
PIN entries will activate the brute force mechanism and will completely reset
the drive as follows:
• A new encryption key is generated
• The
User and Admin PIN are deleted
• All the data on the
datAshur Personal
®
drive is deleted
• A new
User PIN will need to be set
• The
datAshur Personal
®
drive will need to be formatted
Q. HOW DO I RESET THE
datAshur Personal
®
DRIVE?
A.
In case the
User PIN is forgotten, or if you would like to delete all data stored on the drive and
configure a
New User PIN, the RESET process will clear the User and Admin PIN, the encryption
key and will destroy all data. This means a
New User PIN will have to be defined in order to re-enable
the
datAshur Personal
®
drive.
Also, since this forces the creation of a new encryption key, the
datAshur Personal
®
drive will
have to be reformatted.
Please follow this procedure:
Press and hold the
Key Button and the number 2 Button for 3 seconds
Press
9 - 9 - 9 and press the Key Button
Press the
Key Button again
NOTE
When the solid
RED
LED is on, a New User PIN will need to be set.
17. FAQ - Frequently Asked Questions - continued