Personal, Faq - frequently asked questions – iStorage datAshur Personal Manual User Manual
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iStorage datAshur Personal
®
Manual – v 31
personal
NOTE
We strongly recommend that you carefully read this
User Manual, shipped with the device or
available for download on our website before contacting us for technical support.
There are no “
Back Doors” to our products, we cannot retrieve a forgotten PIN or retrieve
any data off the drives unless the
PIN is known.
Below are answers for the most frequently asked questions:
Q. HOW DO I USE THE
datAshur Personal
®
DRIVE FOR THE FIRST TIME?
A.
The
datAshur Personal
®
drive comes with a default
PIN CODE which will unlock the
device for the first time, allowing the user to create their own unique
User and Admin PIN.
Please follow this procedure:
Press
KEY Button
Enter
1-1-2-2-3-3-4-4
Press
KEY Button
The
GREEN
LED light will indicate the device is unlocked
Q. WHAT IS A USER PIN CODE?
A.
The
User PIN (Personal Identification Number) can be changed to almost any number
that is desired.
To create your New User PIN follow the instructions below:
The
New User PIN must be 7 to 15 digits long.
The
New User PIN cannot contain only repetitive numbers (3-3-3-3-3-3-3)
The
New User PIN cannot contain only consecutive numbers (1-2-3-4-5-6-7) , (7-6-5-4-3-2-1)
You can create a word, name, phrase or any other alphanumerical
PIN combination by simply
pressing the key with the corresponding letters on it.
Examples of these types of
PIN CODES are:
For
Password1 you would press the following keys:
7(
p
qrs)
2(
a
bc)
7(pqr
s
)
7(pqr
s
)
9(
w
xyz)
6(mn
o
)
7(pq
r
s)
3(
d
ef)
1
For
iStorage you would press:
4(gh
i
)
7(pqr
s
)
8(
t
uv)
6(mn
o
)
7(pq
r
s)
2(
a
bc)
4(
g
hi)
3(d
e
f)
Using this method, long and easy to remember
PIN CODES can be created.
17. FAQ - Frequently Asked Questions