Personal, Faq - frequently asked questions - continued – iStorage datAshur Personal Manual User Manual
Page 24
#24
iStorage datAshur Personal
®
Manual – v 31
www.istorage-uk.com
personal
Q. HOW DO I UNLOCK THE
datAshur Personal
®
DRIVE IF THE BATTERY IS DEAD?
A.
Your
datAshur Personal
®
drive has a built-in rechargeable battery.
Even if the battery is fully discharged you can still continue to use the drive by following the
instructions below:
Connect the
datAshur Personal
®
drive to a USB port on any computer
While connected to the computer, enter the
User or Admin PIN to unlock the drive
While connected to the USB port, the internal battery will automatically charge - this is
shown by a flashing
BLUE
LED.
We recommend you keep the
datAshur Personal
®
drive connected for approximately 1 hour to
fully charge the battery.
Q. HOW DO I CHANGE THE DEFAULT PIN CODE?
A.
Please follow this procedure:
Press the
Key Button
Within 10 seconds enter the
Current User PIN and press the Key Button again
Press and hold the
Key Button for 3 seconds
Enter a
New User PIN number (The PIN must be 7 - 15 digits long)
Press the
Key Button to store the New User PIN
Re-enter the
New User PIN number
Press the
Key Button to confirm the New User PIN .
Q. WHAT IF I FORGET MY PIN CODE ON MY
datAshur Personal
®
DRIVE?
A.
If you forget the
User and Admin PIN, there is absolutely no way of gaining access to the data stored
on the drive, there are no back doors into the drive.
You will need to completely reset the
datAshur Personal
®
drive by following the directions in this
User
Manual. By resetting the drive, all data stored on the
datAshur Personal
®
will be deleted.
When the
datAshur Personal
®
drive
is reset the following occurs:
• A new encryption key is generated
• The
User and Admin PIN are deleted
• All the data on the
datAshur Personal
®
drive is deleted
• A new
User PIN will need to be set
• The
datAshur Personal
®
drive will need to be formatted
17. FAQ - Frequently Asked Questions - continued