AltiGen MAXCS 7.0 MaxMobile Quick Reference for iPhone - Manual (Page 2)

Extension call – If the call is going to another extension, Call Via Server is the only
button available.
Answering a call
When a call comes in, if the phone is in Offhook state, tap the MaxMobile Answer
button to answer it. If it is not in Offhoook state, answer the call as you would answer
any call.
Call Screen
•
Hold button is a toggle for hold / unhold.
•
Redial button redials the last number you dialed.
• Release button – Tap this button to end the current call and
maintain a call connection to the mobile network, leaving
the extension in offhook state. You are set to make the next
call, without having to re-establish a call connection to your
company’s MAXCS system.
Record button – Tap to record a connected call.
Listen to a recorded call – If your system admin has
configured your recordings to be saved to your voice mail, use the Voice Mail screen.
(Your system admin may have configured recordings to be saved on the MAXCS
server, rather than to your voice mail.)
Call using the dial pad
Tap the Dial Pad button > enter the number (include trunk access code, usually “9”,
if it’s an outside number) > tap Dial button. The call is made via the server.
Use the MaxMobile Communicator dial pad when you need to enter additional
digits after the other party answers, for example, an extension number.
To close the dial pad and re-access the call handling functions, tap the Close
button.
Hold and retrieve a call – Select the call entry > tap the Hold / Unhold button.
Transfer a call
Tap Transfer button > dial target number > tap Transfer button.
•
Either dial the target number from the dial pad, or tap the Directory or Favorites
button and select the number from the Directory or Favorites list.
• To announce the transfer, wait until the second party answers, talk to the second
party, and tap the Transfer button again.
Conference a call (you can conference only outgoing calls)
1. Call the first party > tap Conference button > call the second party > tap
Conference button. You and the two other parties are connected in conference.
2. To add another person to the conference, repeat the process.
Put a call on speaker – Use the iPhone call controls to put a call on speaker. (You
cannot put a call on speaker in the MaxMobile call-handling screen.)
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