Kofax Capture Export Connector - Manual (Page 28)

Ascent® 7.0 Release Script for FileNet Panagon Content Services 5.2-5.4 Release Notes
24 Kofax Image Products
Processing OCR Full Text Files and eDocuments
If you are using the Kofax Advanced OCR Full Text engine and releasing only eDocuments, the
engine will automatically create a 0 byte OCR full text file. The release will fail with the following
error message. (SPR 00009910)
An empty version file cannot be indexed.
Workaround: Do not use the Kofax Advanced OCR Full Text engine when releasing only
eDocuments. If you release eDocuments with additional image file formats, the release will not
fail.
Releasing eDocuments and Adobe PDF as Secondary Image
When releasing eDocuments and Adobe PDF documents as secondary images the batch may
occasionally fail with the following error message. (SPR 00009902)
Input file not found.
Workaround: Unreject your batch in the Ascent Capture Quality Control queue and process the
batch again to release it.
Using Different Operating Systems
If you configure a release script that uses a root level folder for release and then you attempt to
open the release setup and save changes from an operating system different from the original,
your release setup may fail with the following error message. (SPR 00009894)
Run-time error ‘35601’ Element not found.
Workaround: Open release setup with the same operating system.
Deleting a Folder with the Context Menu Button
If you attempt to delete a folder on the Storage Settings tab using the Delete option provided by
the right mouse button (right-click), release setup will fail with the following error message.
(SPR 32319)
Run-time error ‘35605’ This item’s control has been deleted.
You will need to restart the Administration module to restore Ascent Capture and the release
script.
Workaround: Use the Delete button to delete your folder.