Warpia SWP700 - Manual (Page 12)

11
6. Troubleshooting
Before following the troubleshooting guide below please make sure that your StreamEZ
transmitter, Receiver and attached equipment (HD source and display) are all properly connected,
switched on and not in Standby Mode.
No Video
1. Check the status of the Link LEDs, and check if the HD Media player
works normally
2. Check the interface and HDMI lead are undamaged and plugged into the
correct socket
3. Make sure that signals can be transmitted from The StreamEZ transmitter
and the HDMI interface is plugged into the correct output socket
4. Make sure that it is the Receiver that is correctly connected to the HDTV
display
5. Make sure that the device is working within the supported transmission
distance, if beyond the distance, please make them closer and reconnect
Power LEDs
OFF
1. Make sure the power is connected, and check the power adaptor output
5V/3A DC
2. Make sure the power can work normally
Receiver
Video LED
flashes
1. Make sure audio and video signals can be transmitted from the source
successfully
2. Make sure the Receiver is successfully connected to display equipment
3. Make sure that the device is working within the supported transmission
distance, if beyond the distance, please make them closer and reconnect
Receiver video
LED
abnormal
1 Make sure audio and video signals can be transmitted from the source
successfully; if no problem, there must be something wrong with the LED
2. Check the interface and HDMI lead are undamaged and plugged into the
correct socket if no video source
3. Check the HD source is working normally and related input and output
are normal
Bad Picture
1. Make sure the picture of HD source is normal
2. Check HDMI leads of Receiver, HD source and display are undamaged
and connected correctly
Bad Audio/No
Audio
1. Make sure that the source is outputting supported audio formats
2. Restart the audio source and reconnect the StreamEZ transmitter and
source
3. Make sure there is no 5.15.9GHz devices within 50cm of the Receiver.
Other Issues/
Unresolved
Issues
If any other issue occurs, try restarting the StreamEZ transmitter and Receiver
to reestablish a connection.