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Using hold and auto hold, Ip620, Steps: 1 – IPitomy IP620 User Manual User Manual

Page 17

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Smarter Business Communications

IP620

H D - E Q U I P P E D

E N T E R P R I S E - G R A D E

V O I C E E N D P O I N T

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19. Using Hold and Auto Hold

Hold

You can hold calls and then retrieve them when you’re able.

Auto Hold

Your IP620 will automatically hold calls for you. While already on one line – press another (ringing or idle); the first call
is held and the next line is accessed.

Steps:

1

H

o

ld

On a call

Press

OR

Call is placed on hold

Flashing Green

Au

to

Ho

ld

Press

Idle Line

OR

Ringing Line

The first call is placed

on hold

Flashing Green

AND

Connected to the

ringing call.

Answer Line lit steady Green

Notes:

1) To retrieve a call from Hold, press the desired holding line button

(flashing green).

2) Callers on hold usually hear music or a periodic tone to indicate their status – on-hold.
3) The example in the display in these instructions shows extension 4950. Your phone line number will likely

be different.