Sharp MX-M264N User Manual
Page 777

8-31
The quality of the 
scanned image is 
poor.
Is the original printed matter such as a 
book or magazine?
Use the following method to reduce the occurrence 
of vertical patterns (moiré)
When the original is printed matter, vertical patterns 
(moiré) may occur. Touch the [Exposure] key in the base 
screen to open the exposure setting screen. The [Moiré 
Reduction] checkbox appears in this screen. This 
checkbox can be selected 
to reduce the moiré
effect. (only in scan mode and USB memory scan mode) 
It may also be possible to reduce the moiré effect by 
changing the resolution setting or shifting the original (or 
changing its angle) slightly on the document glass.
When scanning a colour or greyscale 
original, is the colour mode set to 
"Mono2"?
Setting the colour mode to "Mono2" replaces the colours 
in the original with either black or white. This is suitable 
for text-only originals; however, for originals that contain 
illustrations, it is best to set the colour mode to 
[Greyscale] or [Full Colour] and then scan.
Is a destination included that has 
[TIFF-S] selected for the format?
If you wish to send an image scanned at high 
resolution to scan mode destinations, send the 
image in a separate transmission.
When a broadcast transmission is performed that 
includes both scan mode destinations and Internet fax 
destinations that have [TIFF-S] selected for the format, 
the resolution will remain fixed at [200X200dpi] even if a 
different resolution setting is selected.
The scanned image is 
blank.
Is the original placed face up or face 
down correctly?
Reload the thermal paper correctly and send the fax 
again.
When using the document glass, the original must be 
placed face down. When using the automatic document 
feeder, the original must be placed face up.
The scanned image is 
upside down or on its 
side.
Are Internet fax addresses included in 
the transmission?
Send the image to the scan mode destinations in a 
separate transmission.
When both scan mode and Internet fax destinations are 
included in a broadcast transmission, the original 
transmission orientation of Internet fax takes 
precedence, and thus the file may not appear in the 
correct orientation when viewed on a computer.
JPEG was selected for 
the file type but the file 
was created as a TIFF 
file.
Is the colour mode set to [Mono 2]?
Change the colour mode to [Full Colour] and then 
press the [START] key.
When [JPEG] is selected for the file type and the image 
is scanned in Mono 2, the file will be created as a TIFF 
file.
Problem
Point to check
Solution
