Warranty limitations, Obtaining service, User ’s guide – APC Switched Rack Power Distribution Unit (PDU) User Manual
Page 85: Switched rack pdu
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USER
’S GUIDE
switched rack pdu
81
Warranty limitations
Except as provided herein,
APC
makes no warranties, express or
implied, including warranties of merchantability and fitness for a
particular purpose. Some jurisdictions do not permit limitation or exclusion
of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s)
may not apply to the purchaser.
Except as provided above, in no event will
APC
be liable for direct,
indirect, special, incidental, or consequential damages arising out of
the use of this product, even if advised of the possibility of such
damage.
Specifically,
APC
is not liable for any costs, such as lost profits or revenue,
loss of equipment, loss of use of equipment, loss of software, loss of data,
costs of substitutes, claims by third parties, or otherwise. This warranty
gives you specific legal rights and you may also have other rights, which
vary according to jurisdiction.
Obtaining service
To obtain support for problems with your Switched Rack PDU:
0
1. Note the serial number and date of purchase. To find the serial number
of the Switched Rack PDU, use the About System menu option.
2. Contact Customer Support at a phone number located at the end of
this manual. A technician will try to help you solve the problem by
phone.
3. If you must return the product, the technician will give you a return
material authorization (
RMA
) number. If the warranty expired, you will
be charged for repair or replacement.
4. Pack the unit carefully. The warranty does not cover damage sustained
in transit. Enclose a letter with your name, address,
RMA
number and