Sony PCGA-DVD51 - Manual (Page 30)

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This section describes how to get help and support
from Sony, as well as troubleshooting tips for your
DVD-ROM drive.
About Sony’s Support Options
Sony provides several support options for your
DVD-ROM drive. When you have questions about
your DVD-ROM drive and the software, check these
places for answers:
❒ This guide explains how to use your DVD-ROM
drive.
❒ The Sony Sales and Marketing Support number
offers information about your notebook computer
and other Sony products that work with your
computer. To contact Sony Sales and Marketing
Support, call 1-888-4SONYPC (1-888-476-6972).
❒ The Sony fax-back service provides you with
answers to commonly asked questions. You can use
this automated service to request a list of available
topics and then select the topics that you want to
receive. To contact the Sony fax-back service, call
1-888-4SONYPC (1-888-476-6972).
❒ The Sony e-mail support service answers your
questions by electronic mail. Just send your question
in an e-mail message, and a customer service
representative will send you a reply. To send a
question to Sony e-mail support, address the
message to [email protected].
Getting Help