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Sony PRS-900BC User Manual

Page 161

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161

Troubleshooting

Notes

 The bookmarks, highlights, markups, or the setting

information may be deleted by resetting.

 The screen will not change after pressing the RESET

button. Slide the POWER switch to turn on the Reader

again.

Check the symptoms in “Troubleshooting” (

page 162

).

Check for information about the issue in Reader

Library Help.

Look for information about the issue on one of

the support Web sites.
http://www.sony.com/readersupport

If the approaches listed above fail to resolve the

issue, consult Sony Customer Support.
Phone number: 1-866-962-7669

In the event that your Reader is lost or

stolen

It is recommended that you contact Sony Customer

Support immediately to de-authorize the device from

your account.

Phone number: 239-768-7547

Calling from outside the US: 1-239-768-7676

Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-

7:15PM EST

Continued

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