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4 troubleshooting – Airlink101 AR660W3G User Manual

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2.4 Troubleshooting

If you have trouble connecting to the Internet with

Cable/DSL modem

, try the following steps:

Step 1

Power off the Cable/DSL modem, router, and computer and wait for 5 minutes.

Step 2

Turn on the Cable/DSL modem and wait for the lights on the modem to settle down.

Step 3

Turn on the router and wait for the lights on the router to settle down.

Step 4

Turn on the computer.

Step 5

Log in to the router and you will see the Internet Connection Status.

Step 6

Verify that the Internet IP Address, Subnet Mask, and Default Gateway under WAN

Status section have valid numbers assigned to them (instead of all 0’s).

If you have trouble connecting to the Internet with

3G/3.5G USB modem

, there are few things

your can try:

1. Make sure your 3G/3.5G modem is compatible with AR660W3G Wireless N 3G/3.5G Router.
Please check the compatibility list at

www.airlink101.com

.

2. Make sure the 3G/3.5G USB modem works when it is directly connected to your computer

3. Make sure the 3G/3.5G USB modem is properly connected to the Router. The LED indicator
on the USB modem should be lit up.

4. Double check the 3G/3.5G modem settings you configured for the Router, and make sure all
settings are correct.

5. Verify that the Internet IP Address, Subnet Mask, and Default Gateway under 3G/3.5G
Status
section have valid numbers assigned to them (instead of all 0’s).