Xtant M Series - Manual (Page 20)

CUSTOMER RELATIONS
TECHNICAL SERVICES
STATEMENT OF PURPOSE
Our customer’s satisfaction is our purpose. You rep-
resent our present and future. Our goal is to create
and nurture relationships based upon trust and
respect. This commitment is not taken lightly or just
for today; it is our way of doing business. We believe
there is no other way.
Xtant’s policies and procedures are designed, in the
event of a problem, to minimize the amount of your
“down-time” and inconvenience. It is our commit-
ment that the product will be at our facility for no
more than four (4) days. Please consider weekends
or holidays (which may fall within the time period)
when estimating the return date of serviced prod-
uct.
For technical assistance and information regarding
products and/or installation, please contact Xtant’s
Customer Service Department from 8:00 am to 5:00
pm MST– Monday thru Friday at:
Phone: (602) 431 8686
Fax: (602) 431 8600
U.S.A. Toll free: (888) 449 8268
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