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None of the tape drive’s leds illuminate – Quantum Tape Drive DLT VS80 User Manual

Page 34

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Chapter 3: DLT VS80 Installation

3-20

May 2004

001596-01 Rev A07

If the LEDs on the front panel act differently than described in

“Testing Your Tape Drive” on

page 3-18

, the tape drive is not working properly.

Table 3-2

helps you troubleshoot problems with the

tape drive:

Table 3-2.

Understanding Errors Indicated by Front Panel LEDs

Symptom

Problem

Solution

None of the tape drive’s
LEDs illuminate.

The tape drive is not
receiving power.

Check the tape drive’s power cable. If you have
a tabletop tape drive, check the power cable
connections. Plug the power cable into a
different power outlet.

All of the LEDs on the front
panel blink continually.

An internal tape drive fault
has occurred.

Reset the tape drive by holding the Unload
button down for six seconds or until all three
LEDs are illuminated. Release the Unload
button when the reset process begins.

Power the tape drive off and then on again.
If it is an internal tape drive, shut down and
power off the host server or workstation,
then power it back on and allow it to go
through its initialize process.

Call technical support if POST continues to
fail.

The host server or
workstation does not
recognize the tape drive.

The tape drive’s SCSI ID
might not be unique.

Change the tape drive’s SCSI ID:

1.

Shut down and power off the host server or
workstation.

2.

Power off the tape drive.

3.

Change the tape drive’s SCSI ID. Refer to
pages

page 3-4

and

page 3-11

for

information on selecting the proper SCSI
ID.

4.

Power on the tape drive.

5.

Power on the host server or workstation.

Ensure that all devices on the SCSI bus are LVD
or SE.

The SCSI host bus adapter
might be incorrectly
configured.

Check the SCSI host bus adapter configuration.
Refer to the SCSI host bus adapter manuals for
instructions.

The SCSI cable might be
loose.

Check both ends of the SCSI cable, for both the
tabletop and internal tape drives.

The SCSI terminator might
be loose or missing.

Tabletop tape drive: make sure the
terminator is properly seated on the open
SCSI connector on the rear panel of the tape
drive or on the last device on the SCSI bus.

Internal tape drive: make sure an LVD/SE
terminator is in place on the end of the SCSI
cable for the tape drive.