Nortel Networks NN44200-313 - Manual (Page 25)

Configuring the CDN queue (LD 23) 25
Table 11
LD 23 - Configuring DFDN
Prompt Response Notes
REQ NEW
TYPE ACD
CUST xx Customer number for CallPilot.
ACDN xxxx Enter the DFDN.
MWC NO
MAXP 1 Maximum number of agent
channels.
Enter 1 to make this a DFDN
queue.
NCFW 0
4 To exit the overlay, enter ****.
—End—
Configuring the CDN queue (LD 23)
The control DN is the single point to which the end user calls to access
voice mail or use multimedia functions such as fax capabilities.
Perform this procedure to configure the following CDN queues:
• primary CDN for Voice Messaging. This becomes the main CDN queue.
• secondary CDN for Multimedia Messaging, if you want to provide users
with fax capability.
Step Action
1 Connect to the PBX.
2 Enter LD 23.
3 Enter the appropriate values as described in the following table.
For prompts not listed in the following table, press Enter to accept
the default.
Table 12
LD 23 - Configuring the CDN queue
Prompt Response Notes
REQ NEW
Nortel CallPilot
Quickstart Guide
NN44200-313 01.02 Standard
5.0 19 May 2008
Copyright © 2007-2008, Nortel Networks
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