Troubleshooting, Additional information – Sony SPP-933 User Manual
Page 35
Additional Information
35
US
Additional Information
Symptom
You hear five short error
beeps when you press
(TALK).
You hear no dial tone.
The phone does not connect at
all, even though the number
you have dialed is correct.
The phone does not redial
correctly.
The handset does not ring.
The base phone does not ring.
You hear interference during
conversation.
You hear a beep every three
seconds during
the conversation.
Troubleshooting
If you’ve experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Making calls
Remedy
• Make sure you have set up the base phone correctly
(page 8).
• Move the handset closer to the base phone.
• Replace the handset to the base phone for a while to
reset the random security code.
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the battery is fully charged (page 11).
• Make sure the dialing mode is set correctly (page 10).
• Before dialing, make sure you hear a dial tone.
• Make sure the last dialed number is really the one you
want to dial.
• Make sure the ringer is turned on (page 23).
• The battery may be weak. Charge the battery for more
than 12 hours (page 11).
• Make sure you have set up the base phone correctly
(page 8).
• Move the handset closer to the base phone.
• Replace the handset to the base phone for a while to
reset the random security code.
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the ringer is turned on (page 24).
• Move the handset closer to the base phone.
• Place the base phone away from noise sources
(page 8).
• Press (CHANNEL) for a channel that gives better
reception.
• The battery is weak. Charge the battery for more than
12 hours.
Receiving calls
continued
During conversation