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Serverguide startup problems – IBM eserver xSeries 330 User Manual

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IBM® xSeries 330: Installation Guide

ServerGuide startup problems

Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.

Setup

Suggested action

Setup and Installation CD
will not start.

Ensure that the system is a supported server with a startable (bootable) CD-ROM
drive.

If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first
in the boot sequence.

ServeRAID program
cannot view all installed
drives - or - cannot
install NOS.

Ensure that there are no duplicate SCSI IDs or IRQ assignments.

Ensure that the hard disk drive is connected properly.

The Operating System
Installation
program
continuously loops.

Free up more space on the hard disk drive.

ServerGuide will not
start your NOS CD.

Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and
Installation
CD label for a list of NOS versions supported.

Cannot install NOS -
option is grayed out.

Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the server guide setup and configuration program and ensure
that setup is complete

Table 4. ServerGuide startup problems

System updates and

applications CD

Suggested action

Get "time out" or
"Unknown host" errors

Ensure that you have access to the Internet through FTP directly.

Table 5. System updates and applications CD