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Trouble shooting – Marantz SA-11S1 User Manual

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ENGLISH

TROUBLE
SHOOTING

If you think a malfunction has occurred, first check
the points listed below. The problem is likely to have
been caused by a simple operational error or a
connection problem. If the problem cannot be
corrected even after carrying out the following checks,
consult your dealer or nearest Marantz sales office
or service counter.

The disc fails to rotate.

1. Is the mains lead plugged in properly?

2. Is the POWER switch ON?

3. Is the disc placed in the correct position on the

disc tray?

4. Is the disc placed properly with the label side

facing up?

5. Is the disc dirty?

6. Is the disc scratched?

7. Is the disc warped?

The disc is rotating but no sound is heard.

1. Are the amplifier and speakers connected

properly?

2. Is the amplifier switch ON?

3. Is the amplifier’s function or selector switch set to

“CD” or “AUX” or such (to whatever you have
connected this unit to)?

4. Is the amplifier’s volume control set at the

minimum level?

The disc stops in mid-operation.

The sound drops out or noise is heard.

1. Is the disc dirty?

2. Is the disc scratched?

3. Is the disc warped?

* In the case of a CD-R or CD-RW disc, this problem

may occur when the conditions under which its data
was originally written were substandard or when
the quality of the disc itself is poor.

* This condition may occur in Mixed-Mode CDs, CD

Extra, and other discs that have CDDA format mixed
with other data.
Noise may also be heard momentarily when
skipping tracks.

Remote control operation is not possible.

1. Is the transmitter of the remote control unit (RC-

11SAS1) pointed correctly at the remote sensor
on the front of the player (this unit)?
Or is there an obstruction between the transmitter
and the remote sensor?

2. Are the batteries in the remote control unit

exhausted?

3. Is there another strong light (from a window, etc.)

striking the Super Audio CD player’s remote
sensor?

A Super Audio CD cannot be played.

1. Is the disc scratched, dirty or warped?

2. Is the amplifier’s input selector set to digital?

* Digital audio signal will not be output when a Super

Audio CD is played.

3. Is the disc a Super Audio CD multi-channel only

disc? (This unit does not support Super Audio
CD multi-channel.)

A CD-R/CD-RW disc cannot be played.

1. Is the disc placed upside down?

2. Is the disc contains properly written TOC?

3. Is the recorded information in an audio (CD-DA)

format?

A specific CD cannot be played

Copy control CDs (CDs with copy guard) are
special discs that do not comply with current CD
standards. Marantz cannot guarantee the ability
to play such discs on your CD player.
When normal CDs can be played without a
problem and problems occur only when playing
these special discs, it is not a problem with this
unit.
Please ask the seller of the copy control CD for
detailed information regarding copy control CDs.

The unit makes a clicking sound when the tray
closes

This is the adhesion click of the clamper for
securing the disc. This does not cause any
problem in using the unit.

While the disc is spinning, a spinning sound
is heard or a slight vibration occur.

Depending on the disc, a spinning sound may
occur or the unit may vibrate slightly due to disc
eccentricity or such. This is not a problem with
this unit.

04.8.3, 4:42 AM

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