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Troubleshooting, Malfunctions, Possible causes / solutions – Hotpoint FFQ48 User Manual

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Troubleshooting

Malfunctions:

The display is completely switched

off.

The motor does not start.

The display is on but it is dim.

a) The alarms goes off and the lamp

in the refrigerator compartment

flashes.

b) The alarm goes off and a message

appears on the scrolling text of the

display.

c) The alarm goes off and a message

appears on the scrolling text of the

display.

The Aqua Care icon flashes and a

message appears on the display

Water supply interrupted with repeated

buzzer sounding every two hours and

message appearing on the display

Water supply blocked and message

appearing on the display

The refrigerator and the freezer do

not cool well.

The food inside the refrigerator is

beginning to freeze.

The motor runs continuously.

The appliance makes a lot of noise.

Early ending of functions

After the filter has been changed, the

message “Warning - change filter”

appears on the display.

Possible causes / Solutions:

• The plug has not been inserted into the electrical socket, or not far

enough to make contact, or there is no power in the house.

• The appliance comes with a motor protection control (

see Start-up and use).

• Pull out and reverse the plug before putting it back in the socket.

a) The refrigerator door has remained open for more than two minutes

The buzzer stops when the door is closed or by pressing the RESET

ALARM button. or the correct switching-off procedure was not followed
(

see Maintenance).

b) The temperature of the freezer is too high.

The freezer will maintain a temperature of around 0°C so that the food

will not refreeze, allowing you to eat it within 24 hours or to freeze it
again after cooking them.

c) The temperature of the freezer has reached a dangerous level. the food

must not be eaten. The freezer will reach a temperature of -18°C.

To switch off the buzzer, press the RESET ALARM button. Press again to

delete the message on the display and to restore normal operation.

• The Aqua Care filter is about to wear out

• The Aqua Care filter is worn out and needs to be replaced (see

Maintenance and care)

• The Aqua Care safety blocking system has been activated due to

prolonged supply (5 consecutive minutes). Press the Reset Alarm button
twice (see Display).

• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The temperature that has been set is too high (

see Start-up and use).

• The refrigerator or the freezer have been over-filled.

• The temperature that has been set is too low (

see Start-up and use).

• The SUPER COOL and/or SUPER FREEZE and/or ICE PARTY functions

are active.

• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.

• The appliance has not been installed on a level surface (

see

Installation).

• The appliance has been installed between cabinets that vibrate and

make noise.

• The internal refrigerant makes a slight noise even when the compressor

is off. This is not a defect, it is normal.

• Electrical disturbance on the network or brief interruptions of the power supply

Normal system function

If the appliance does not work, before calling for Assistance (

see Assistance), check for a solution from the following list.