Troubleshooting, Malfunctions, Possible causes / solutions – Hotpoint FFQ48 User Manual
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Troubleshooting
Malfunctions:
The display is completely switched
off.
The motor does not start.
The display is on but it is dim.
a) The alarms goes off and the lamp
in the refrigerator compartment
flashes.
b) The alarm goes off and a message
appears on the scrolling text of the
display.
c) The alarm goes off and a message
appears on the scrolling text of the
display.
The Aqua Care icon flashes and a
message appears on the display
Water supply interrupted with repeated
buzzer sounding every two hours and
message appearing on the display
Water supply blocked and message
appearing on the display
The refrigerator and the freezer do
not cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
Early ending of functions
After the filter has been changed, the
message Warning - change filter
appears on the display.
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
• The appliance comes with a motor protection control (
see Start-up and use).
• Pull out and reverse the plug before putting it back in the socket.
a) The refrigerator door has remained open for more than two minutes
The buzzer stops when the door is closed or by pressing the RESET
ALARM button. or the correct switching-off procedure was not followed
(
see Maintenance).
b) The temperature of the freezer is too high.
The freezer will maintain a temperature of around 0°C so that the food
will not refreeze, allowing you to eat it within 24 hours or to freeze it
again after cooking them.
c) The temperature of the freezer has reached a dangerous level. the food
must not be eaten. The freezer will reach a temperature of -18°C.
To switch off the buzzer, press the RESET ALARM button. Press again to
delete the message on the display and to restore normal operation.
• The Aqua Care filter is about to wear out
• The Aqua Care filter is worn out and needs to be replaced (see
Maintenance and care)
• The Aqua Care safety blocking system has been activated due to
prolonged supply (5 consecutive minutes). Press the Reset Alarm button
twice (see Display).
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The temperature that has been set is too high (
see Start-up and use).
• The refrigerator or the freezer have been over-filled.
• The temperature that has been set is too low (
see Start-up and use).
• The SUPER COOL and/or SUPER FREEZE and/or ICE PARTY functions
are active.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The appliance has not been installed on a level surface (
see
Installation).
• The appliance has been installed between cabinets that vibrate and
make noise.
• The internal refrigerant makes a slight noise even when the compressor
is off. This is not a defect, it is normal.
• Electrical disturbance on the network or brief interruptions of the power supply
•
Normal system function
If the appliance does not work, before calling for Assistance (
see Assistance), check for a solution from the following list.