Camera error messages – HP Photosmart Mz60 Series User Manual
Page 39
The HP Photosmart Software does not start automatically when I connect to my
Macintosh.
Configure your camera preferences so the HP Photosmart software starts automatically
when you connect your camera to your Macintosh. Open the HP Photosmart Camera
settings in System Preferences to make changes, or to view the camera software help.
The HP Photosmart Software takes a long time before it is ready to transfer images
from my camera.
Having a large number of files stored on an optional memory card affects the amount of
time it takes for the HP Photosmart Software to start transferring images. Transfer all
images stored on the memory card, then format the card (see
optional memory card” on page 6
).
My camera shuts down unexpectedly.
•
A power surge or electrostatic discharge may have affected the camera. Remove the
battery and reset the camera (see
“Resetting the camera” on page 32
). Then reinstall
the battery and turn on the camera.
•
Recharge the batteries.
•
Replace the battery.
I am having a problem installing or using the HP Photosmart Software.
•
Make sure your computer meets the minimum system requirements as stated on the
camera packaging.
•
Refer to the HP Photosmart Software online help system.
•
Refer to the Hewlett-Packard Technical Support website:
.
Camera error messages
Should you receive one of the following error messages when using your camera, you
can look up details about the message by visiting
searching on the
specific code.
•
Lens Error (general)—Mz60–021
•
Lens Error (zoom cannot retract)—Mz60–022
•
Lens Error (lens cannot extend)—Mz60–033
•
Lens Error (zoom in failed)—Mz60–041
•
Lens Error (zoom out failed)—Mz60–081
•
Unsupported card—Mz60–200
•
Unable to format card—Mz60–202
•
Error saving image—Mz60–100
•
Error saving video—Mz60–102
•
Batteries Low (followed by data on battery types and performance)—AA–400
37