Service, If you have a problem – Hoover Shampoo- Polisher User Manual

Page 19

If you have a problem

This appliance was inspected thoroughly and was in good operating condition
when it was shipped from the factory. If a minor problem occurs it usually can

be solved quite easily when the cause is found. Therefore, this check list is
provided for your convenience.

Problem Possible cause

Possible solution

1. Not firmly plugged in.

1. Plug unit in firmly.

poo-Pol-

2. No voltage in wall plug.

2. Check fuse or breaker.

3. Blown fuse/tripped

3. Replace fuse/ reset

won’t run

breaker.

1. Tank valve clogged.

1. Unscrew cap on bottom

poo-Pol-

of tank and rinse cap

with water to clear

won’t

obstruction.

pense
solution

1. Brushes and pads not prop-

1. Attach brushes and pads

erly attached.

properly.

2. Accumulation of wax on

2. Wash and dry pads

does not

felt pads.

thoroughly.

glide easily

Service

To obtain approved HOOVER service and genuine HOOVER parts, locate
the nearest Hoover Factory Service Center or Authorized Hoover
Warranty Service Dealer (Depot) by:

checking the Yellow Pages under “Vacuum Cleaners
Household” OR

checking the list of Factory Service Centers provided
with this cleaner OR

calling l-800-944-9200 for an automated referral of
authorized service outlet locations (U.S. only)

Do not send your cleaner to The Hoover Company in North Canton for

service, this will only result in delay.

If further assistance is needed, contact The Hoover Company Consumer

Response Center, North Canton, Ohio

Phone:

In Canada, contact Hoover Canada, Burlington, Ontario

Phone:

Always identify your cleaner by the complete model number when request-

ing information or ordering parts. (The model number appears on the rear

wheel cover of the shampoo-polisher.)