HP M415 User Manual

Page 119

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119

Troubleshooting and Support

I receive an

error message

when

transferring

images to my

computer.

A power surge

or electrostatic

discharge may

have interrupted

the transfer.

Close the HP Image Zone

Transfer software, disconnect

the camera from the computer

(or remove it from the camera

dock), and reset the camera

(see page 96). Then, restart the

image transfer process (see

I am having a

problem

installing or

using the

HP

Image

Zone

software.

Refer to the HP Customer

Support website

www.hp.com/support

Problem

Possible Cause

Solution