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Appendix a troubleshooting, Troubleshooting chart, Appendix a – Hawking Technology 202-10248-01 User Manual

Page 29: Troubleshooting

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Troubleshooting

A-1

v1.0, March 2007

Appendix A

Troubleshooting

This chapter provides information about troubleshooting the NETGEAR GS108T Gigabit Smart
Switch. Information is supplied as:

A Troubleshooting chart

Additional troubleshooting suggestions

Troubleshooting Chart

Table A-1

lists symptoms, causes, and solutions of possible problems.

Table A-1. Troubleshooting Chart

Symptom

Cause

Solution

Power LED is off

No power is received

Check the power cord connections for the switch at
the switch and the connected device
Make sure all cables used are correct and comply
with Ethernet specifications.

Link/ACT LED is off

Port connection is not
working

Check the crimp on the connectors and make sure
that the plug is properly inserted and locked into the
port at both the switch and the connecting device.

Make sure all cables used are correct and comply
with Ethernet specifications. See Appendix D.

Check for a defective adapter card, cable, or port by
testing them in an alternate environment where all
products are functioning.

File transfer is slow or
performance
degradation is a
problem

Half- or full-duplex
setting on the switch
and the connected
device are not the same

Make sure the attached device is set to auto
negotiate.