HP C4392-90100 - Manual (Page 46)

If You Have Problems 1-37
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■ If you are sharing the IDE data cable between the CD-Writer Plus
drive and another device, did you change the data-cable (middle/end)
connector attached to the device that was already inside your
computer?
If yes, change the data-cable connector location back to the original
position. The other device may be jumpered to Cable-select rather
than Master or Slave. If this is true, the location of the data-cable
connector (middle/end) is very important.
■ For Sony and Goldstar CD-ROMs, try configuring the CD-Writer Plus
as Master and the CD-ROM as Slave.
Does your computer meet the minimum system requirements.
See Minimum System Requirements on page A-1.
Error message when I double-click on the CD-Writer Plus icon.
■ There is no CD in the CD-Writer Plus drive. Insert a CD and try again.
■ After inserting a CD, you need to wait a moment to let the CD-Writer
Plus drive read the disc information (wait until the light on the front
of the drive stops flashing and stays green), then click on the CD-
Writer Plus drive’s icon again.
■ The CD may be in the tray upside-down or a little off-center; try
reinserting the CD. The label should be facing up.
■ You are trying to read from a blank recordable CD. Try again after
copying some information to the CD.
I already placed Software Disc 1 in the CD-Writer Plus but it
continues to prompt me to insert the CD.
■ Make sure the jumper on the CD-Writer Plus is set as advised in the
Install Recommendation Printout for your computer (see page 1-21
and page 1-25).
■ Check the data cable and make sure the cable’s colored edge is aligned
with PIN-1 on the CD-Writer Plus drive (see page 1-27).