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54 before you call for service – Hotpoint RGB744 User Manual

Page 54

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54

BEFORE YOU CALL FOR SERVICE…

(continued)

PROBLEM

POSSIBLE CAUSE

OVEN WILL NOT WORK

• Plug on range is not completely inserted in the electrical outlet.

• The circuit breaker in your house has been tripped, or a fuse has been blown.

• Oven controls not properly set.

• Door left in locked position after cleaning.

OVEN TEMPERATURE

• The OVEN TEMP knob needs adjustment. See the Adjust the Oven

TOO HOT OR TOO COLD

Thermostat—Do It Yourself section.

FOOD DOES NOT ROAST

• Oven controls not properly set. See the Baking or Roasting section.

OR BAKE PROPERLY

• Shelf position is not correct.

• Incorrect cookware or cookware of improper size is being used.

• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—

Do It Yourself section.

• Clock not set correctly.

• Aluminum foil used improperly in the oven.

• Oven bottom not securely seated in position.

FOOD DOES NOT

• Oven controls not properly set. See the Broiling section.

BROIL PROPERLY

• Oven door and/or broiler drawer not closed.

• Improper shelf position being used. See the Broiling section.

• Food is being cooked on a hot pan.

• Cookware is not suited for broiling.

• Aluminum foil used on the broiler pan grid has not been fitted properly

and slit as recommended.

• Oven bottom not securely seated in position.

OVEN WILL NOT

• Oven temperature is too high to set self-clean operation. Allow the range to cool

SELF CLEAN

to room temperature and reset the controls.

• Door latch handle not moved all the way to the right.

OVEN NOT CLEAN AFTER

• Oven controls not set properly. Review Operating the Self-Cleaning Oven section.

CLEAN CYCLE

• Heavily soiled oven requires 3

1

2

to 4 hours of cleaning time.

• Heavy spillovers should be cleaned up before starting clean cycle.

OVEN DOOR

• Turn the OVEN SET knob to OFF. Allow the oven to cool and

ACCIDENTALLY LOCKED

then unlatch the door.

WHILE BAKING

OVEN DOOR WILL

• Oven must cool below locking temperature. Do not lock the door with

NOT UNLOCK

door latch except when using self-clean feature or the oven may lock.

STRONG ODOR

• Improper air/gas ratio in oven. Adjust oven burner air shutter.

• An odor from the insulation around the oven liner is normal for the first few

times oven is used. This is temporary.

If you need more help…call, toll free:
GE Answer Center

®

800.626.2000
consumer information service