HP QuarterHorse Series 0.25 hp Portable Chiller PS-025 - Manual (Page 9)

PS QuarterHorse Series Chillers Page 9
1-6 In the Event of Shipping Damages
Important!
According to the contract terms and conditions of the Carrier,
the responsibility of the Shipper ends at the time and place of shipment.
; Notify the transportation company’s local agent.
; Hold the damaged goods and packing material for the examining agent’s
inspection. Do not return any goods to Application Engineering before the
transportation company's inspection and authorization.
; File a claim against the transportation company. Substantiate the claim by
referring to the agent’s report. A certified copy of our invoice is available
upon request. The original Bill of Lading is attached to our original invoice.
If the shipment was prepaid, write us for a receipted transportation bill.
1-7 If the Shipment is Not Complete
Check the packing list. The apparent shortage may be intentional. Back-ordered items
are noted on the packing list. You should have:
; PS Series Chiller
; Bill of Lading
; Packing list
; Operating and Installation packet
Re-inspect the container and packing material to see if smaller items have been missed
during unpacking. Determine that the item was not taken from the area before the
shipment was checked in. Notify Application Engineering immediately of the shortage.
1-8 If the Shipment is Incorrect
; If the shipment is not what you ordered, contact Application Engineering
immediately. Include the order number and item.
; Hold the items until shipping instructions are received.