Harman-Kardon SB15/230 - Manual (Page 11)

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ENGLISH
Troubleshooting
If the soundbar does not turn on:
Check that the soundbar power supply’s AC cord is plugged into a working AC •
outlet, and that the power supply is plugged into the soundbar .
Check that the soundbar’s Power switch is in the On position .
•
If the subwoofer does not turn on:
Check that the subwoofer’s power cord is plugged into a working AC outlet . •
Check that the subwoofer’s Power switch is in the On position . •
Check if the subwoofer’s AC fuse has blown . See • Subwoofer Rear-Panel Controls:
AC fuse, on page 5, for instructions on checking and changing the fuse .
If there is no sound coming from both the soundbar and the subwoofer:
Check that the soundbar is on (the Power Indicator is illuminated blue) . •
Check that the cable connecting the TV or other source component to the •
soundbar is properly connected at both ends .
Check that the soundbar’s Source Selector is set to the correct source (the
•
Source Indicator illuminates white for Source 1 – analog, and illuminates blue
for Source 2 – digital), and that the source is playing an audio signal .
Check that the system is not muted (when the system is muted, the soundbar’s
•
Power Indicator flashes blue) . Momentarily press the Power button to un-mute
the system .
Check that the soundbar’s volume is not turned all the way down (the lowest
•
setting of the Volume Down button will mute the system) .
If there is no sound coming from just the subwoofer:
Check that the Subwoofer Volume Control is not turned all the way down (fully •
counterclockwise) .
Check that the Wireless Code switches on the subwoofer and soundbar are both
•
set to the same setting number .
Move the subwoofer closer to the soundbar . (The maximum wireless operation
•
distance is 50 feet (15 .3m) .
If the soundbar’s sound is distorted:
Set the soundbar’s Trim switch to a lower setting . •
Check the source component to see if the distortion is coming from it, and not •
the soundbar .
If the system’s sound is too quiet, even when the soundbar’s volume is
turned all the way up:
Set the soundbar’s Trim switch to a higher setting . •
If the TV or source component is connected via a variable output, check its •
instructions to be sure that the output is not turned down too low .
The bass output is not loud enough:
Turn up the subwoofer’s Volume knob . •
Move the subwoofer into a corner of the room . •
Move the subwoofer closer to the seating location . •
The soundbar won’t learn your TV remote’s commands:
Carefully follow steps 1 – 4 of • Programming the Soundbar to Respond to Your TV
Remote, on page 9 .
Hold the TV remote 12 inches (300mm) in front of the soundbar during the
•
learning procedure .
Although the soundbar will learn commands from most TV remotes, there may
•
be some IR codes that it cannot learn .
If you press your TV remote’s Power button and the soundbar turns off when
the TV turns on (or vice versa):
Press the Power button on either the soundbar or the TV (but not both) one •
time . This will put them back in sync so they will turn on and off together when
you press the TV remote’s Power button .