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Before you call for service – Hotpoint JBP21 User Manual

Page 46

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46

Operating

Instructions

Safety Instructions

Care and Cleaning

Installation

Instructions

Tr

oubleshooting T

ips

Consumer Support

Troubleshooting Tips

Before you call for service…

Problem

Possible Causes

What To Do

“Burning” or “oily”

This is normal in a new oven

• To speed the process, set a self-clean cycle for a

odor emitting from the

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

oven vent

oven section.

Strong odor

An odor from the insulation

• This is temporary.

around the inside of the oven
is normal for the first few times
the oven is used.

Self-Cleaning Models

Oven will not self-clean

The oven temperature is too

• Allow the range to cool to room temperature and

high to set a self-clean operation.

reset the controls.

Oven controls improperly set.

• See the Using the self-cleaning oven section.

Oven door is not in the locked

• Make sure you move the door latch handle all the way to

position.

the right.

Oven starts a self-clean

Oven door locked during

• Turn the Oven Temperature knob to OFF. Allow the

cycle when you wanted

cooking.

oven to cool. Never force the door latch handle.

to bake, roast or broil

“Crackling” or

This is the sound of the metal

• This is normal.

“popping” sound

heating and cooling during both
the cooking and cleaning
functions.

Excessive smoking

Excessive soil.

•Press the CLEAR/OFF pad. Open the windows to rid

during a clean cycle

the room of smoke. Wait until the light on the
SELF CLEAN pad goes off. Wipe up the excess soil
and reset the clean cycle.

Oven door will

Oven too hot.

•Allow the oven to cool below locking temperature.

not unlock

Oven not clean after a

Oven controls not properly set.

•See Using the self-cleaning oven section.

clean cycle

Oven was heavily soiled.

•Clean up heavy spillovers before starting the clean

cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.

Self clean light blinks

The OVEN TEMP knob has not

•Set the OVEN TEMP knob to CLEAN. See the Using the

when trying to set a

been set to CLEAN when the

self-cleaning oven section.

self clean cycle

latch was moved to the right.

The latch was not moved to the

Move the latch to the right as far as it will go. See the

right when the OVEN TEMP knob

Using the self-cleaning oven section.

was set to CLEAN.

Self clean light blinks

A power interruption occurred.

Turn the OVEN TEMP knob to OFF and move the latch

during self clean cycle

to the left as far as it will go. Reset the range controls
to the desired settings. See the Using the self-cleaning
oven
section.

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