Before you call for service – Hotpoint JBP21 User Manual
Page 44
Troubleshooting Tips
Operating
Instructions
Safety Instructions
Care and Cleaning
Installation
Instructions
Troubleshooting T
ips
Consumer Support
44
Before you call for service…
Problem
Possible Causes
What To Do
Food does not
Oven is not set to BROIL.
•On models with a temperature knob, make sure you turn
broil properly
it all the way to the BROIL position. On models with a
BROIL HI/LO pad, make sure it is turned on.
Door not open to the broil stop
•See the Using the oven section.
position as recommended.
Improper shelf position
• See the Broiling guide.
being used.
Food being cooked in a hot pan.
• For best results, use a pan designed for broiling.
Make sure it is cool.
Cookware not suited for broiling. •
For best results, use a pan designed for broiling.
In some areas the power
• Preheat the broil element for 10 minutes.
(voltage) may be low.
• Broil for the longest period of time recommended in
the Broiling guide.
Control signals after
You forgot to enter a bake
•Press the BAKE pad and desired temperature or the
entering cooking time
temperature or cleaning time.
SELF CLEAN pad and desired clean time.
or delay start
Display flashes "bAd"
The installed connection
•Contact installer or electrician to correct miswire.
then "linE" with a
from the house to the unit
loud tone
is miswired.
Warming drawer will
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
not work
blown or the circuit breaker
tripped.
The oven is self-cleaning.
• Wait for the self-clean cycle to finish and the oven
to cool.
Controls improperly set.
• See the Using the warming drawer section.
Excessive condensation
Liquid in warming drawer.
• Remove liquid.
in the warming drawer
Uncovered foods.
• Cover food with lid or aluminum foil.
Temperature setting too high.
• Reduce temperature setting.
Food dries out in the
Moisture escaping.
• Cover food with lid or aluminum foil.
warming drawer