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Before you call for service – Hotpoint JBP21 User Manual

Page 44

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Troubleshooting Tips

Operating

Instructions

Safety Instructions

Care and Cleaning

Installation

Instructions

Troubleshooting T

ips

Consumer Support

44

Before you call for service…

Problem

Possible Causes

What To Do

Food does not

Oven is not set to BROIL.

•On models with a temperature knob, make sure you turn

broil properly

it all the way to the BROIL position. On models with a
BROIL HI/LO pad, make sure it is turned on.

Door not open to the broil stop

•See the Using the oven section.

position as recommended.

Improper shelf position

• See the Broiling guide.

being used.

Food being cooked in a hot pan.

• For best results, use a pan designed for broiling.

Make sure it is cool.

Cookware not suited for broiling.

For best results, use a pan designed for broiling.

In some areas the power

• Preheat the broil element for 10 minutes.

(voltage) may be low.

• Broil for the longest period of time recommended in

the Broiling guide.

Control signals after

You forgot to enter a bake

•Press the BAKE pad and desired temperature or the

entering cooking time

temperature or cleaning time.

SELF CLEAN pad and desired clean time.

or delay start

Display flashes "bAd"

The installed connection

•Contact installer or electrician to correct miswire.

then "linE" with a

from the house to the unit

loud tone

is miswired.

Warming drawer will

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

not work

blown or the circuit breaker
tripped.

The oven is self-cleaning.

• Wait for the self-clean cycle to finish and the oven

to cool.

Controls improperly set.

• See the Using the warming drawer section.

Excessive condensation

Liquid in warming drawer.

• Remove liquid.

in the warming drawer

Uncovered foods.

• Cover food with lid or aluminum foil.

Temperature setting too high.

• Reduce temperature setting.

Food dries out in the

Moisture escaping.

• Cover food with lid or aluminum foil.

warming drawer

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