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Samsung 30 Inch Microwave Combination Smart Wall Oven Owner Manual User Manual

Page 53

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English 53

Tr

ouble

shoo

ting

Symptom

Possible cause

Solution

Food does not
broil properly.

The serving size may not be
appropriate.

Refer to the Broiling
recommendation guide for
serving sizes on page

36

, and

then try again.

The rack has not been
properly positioned.

See the Broiling
recommendation guide on
page

36

.

The cookware is not suited for
broiling.

Use suitable cookware.

In some areas, the power
(voltage) may be low.

Preheat the broil element
for 10 minutes.

See the Broiling
recommendation guide
on page

36

.

The oven
temperature is
too hot or too
cold.

The oven temperature needs
to be adjusted.

See the section on adjusting
the temperature on page

38

.

There is water
dripping.

You may see water or steam
in some cases depending on
the food you are cooking. This
is not a product malfunction.

Let the oven cool and then
wipe with a dry dish towel.

There is
steam coming
through the
crack between
the oven body
and the door.

Water is
remaining in
the oven.

Symptom

Possible cause

Solution

The oven will
not self-clean.

The oven temperature is
too high to start a self-clean
operation.

Allow the oven to cool and
then reset the controls.

The oven controls have been
set incorrectly.

See the section on Self-
cleaning on page

42

.

A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated.

Deactivate the oven lockout
(see page

23

).

Excessive
smoking during
a self-cleaning
cycle.

There is excessive soiling in
the oven.

Touch

OVEN OFF

. Open the

windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil
and then start the self-
cleaning cycle again.

The oven door
will not open
after a self-
cleaning cycle.

The oven is too hot.

Allow the oven to cool.

The oven is not
clean after a
self-cleaning
cycle.

The oven controls were not
set correctly.

See the section on Self-
cleaning on page

42

.

The oven was heavily soiled.

Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.

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11/11/2019 5:51:14 PM

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